Goods dispatched same day subject to availability for orders received before 1pm and within 10 days for orders paid by cheque. Items temporarily out of stock dispatched within 14 days and any further delay envisaged will be advised. Special order items will be dispatched when available - please enquire.
The working days are a guide and on occasion may take longer. We cannot be held responsible for any delays to works due to late delivery. We reserve the right to change your selected dispatch courier without notice.
We offer a variety of shipping methods. Please choose the method and service provider you prefer. (Free delivery for orders over £100 not applicable to oversize package orders)
STANDARD DELIVERY (Up to 5 working days delivery)(For orders received before 1pm)
Orders up to £100 in value - £4.50 - (UK Mainland ONLY)
Orders over £100 in value - FREE DELIVERY - (UK Mainland ONLY)
Orders up to £150 in value - £7.50 - (Areas considered outside UK Mainland)
Orders up to £150 in value - FREE DELIVERY - (Areas considered outside UK Mainland)
Areas outside UK Mainland to be:
Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, Jersey and Guernsey
EXPRESS (1 - 2 working days delivery)(For orders received before 1pm)
All orders - £8 - (UK Mainland ONLY)
All orders - £16 - (Zone C)
All orders - £19 - (Zone D)
Zone C Areas: AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 & IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49, PH50 and all BT
Zone D Areas: All HS, IV41 to IV49, IV51, IV55, IV56, KA27, KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78,PH42 to PH44, all ZE, all IM and Channel Islands
EUROPEAN COUNTRIES - DPD (3 to 5 working day delivery)(For orders received before 1pm)
All Orders To Austria - £14
All Orders to Belgium - £10
All Orders to Channel Islands - £19
All Orders to Denmark - £16
All Orders to Estonia - £23
All Orders to France - £15
All Orders to Germany - £13
All Orders to Hungary - £15
All Orders to Netherlands - £12
All Orders to Norway - £36
All Orders to Poland - £12
All Orders to Portugal - £16 (Mainland Portugal Only)
All Orders To Republic of Ireland - £14
All Orders to Spain - £15 (Mainland Spain Only)
All Orders to Sweden - £17
REST OF WORLD - DHL (3 to 5 working day delivery)(For orders received before 1pm)
All Orders to Hong Kong - £42 (Up to 4kg consignment weight. Additional charge may apply for heavier consignments.)
All Orders to United States - £32 (Up to 4kg consignment weight. Additional charge may apply for heavier consignments.)
House of Brass are not responsible for any additional customs tax or import duties that may be applied by your country. Any such charges are the responsiblity of the purchaser.
ORDERS TO JERSEY & GUERNSEY
Change country setting when entering address information from United Kingdom to Jersey or Guernsey to allow VAT deductions from your grand total charge.
Goods 1.0m and longer such as Curtain poles, Foot rails, Hand rails, Brass tubing etc subject to oversize carriage charges. These items cannot be exported due to size restrictions.
UK Mainland 1.0m and over - £14
UK Mianland 3.0m and over - £22
Jersey & Guernsey 1.0m and over - £55
Jersey & Guernsey 3.0m and over - £65
Northern Ireland 1.0m and over - £24
Northern Ireland 3.0m and over - £42
COLLECTION FROM SHOWROOM
All orders can be collected from our showroom in Nottingham by prior arrangement. Please contact us by email or call on 0115 9475430 to arrange collection.
EXPORT ORDERS (not including countries listed above)
Please email us with product references and quantities required and we will provide you with a quotation / pro forma by email and if acceptable can be paid by bank transfer - Details will be provided with quotation.
Up to 5kg consignment weight. Additional charge may apply for heavier consignments