| GENERAL TERMS & CONDITIONS OF SALE |
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TERMS: In the interest of development and a policy of continued improvement we reserve the right to change the prices and specifications without notice. Any item can only be exchanged, credited or refunded within 30 days of purchase subject to it being unused and returned unmarked in its original packing. Postal charges are non refundable. Prior notice of any returns must be given within 7 days or additional handling charges may be imposed for goods returned without notice. No liability whatsoever can be accepted as a consequence of loss incurred due to late delivery, installation or usage. Any item received damaged must be reported to us within 24 hours (Mon - Fri) of receipt.
* Special order items are non-returnable - Please Enquire.
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| ORDERS: |
Opening times Monday to Friday 10.00am - 5pm U. K. time
Saturday 10.30am - 3pm U.K. time
Bank Holidays CLOSED |
| BY TELEPHONE: |
+44 (0)115 9475430 ( 24 hours)
+44 (0)115 9475430 (During Office Hours) |
| BY FAX: |
+44 (0)115 9476006 During opening times above only
+44 (0)115 9476006 (International) Opening times above |
| BY POST: |
House of Brass Ltd.
122 North Sherwood Street,
Nottingham,
NG1 4EF
England
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| BY EMAIL: |
sales@houseofbrass.co.uk |
| BY COLLECTION: |
Please give prior notice and CHECK stock availability.
Collection by Prior Arrangement - Only |
DESPATCH:
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Goods dispatched same day subject to availability for credit card
orders and within 10 days for orders paid by cheque.
Items temporarily out of stock dispatched within
14 days and any further delay envisaged will be advised |
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CARRIAGE: |
U.K. Mainland £6 - 3 working days
U.K. Mainland £10 - next day
Northern Ireland £10 - 3 working days
Republic of Ireland £12.00 - 5 working days
Offshore &
Scottish Highlands £12 - 5 working days
Carriage for stairrods, poles end espagnolet bolts on application |
| EXPORT: |
Air Freight charges quoted against specific order
Please enquire for Special arrangements for Export orders of parcels that exceed 1.5 metres in length and 20kg in weight |
| SIZES & PATTERNS |
Patterns and sizes are approximate but we reserve the right to change the specifications without notice. Fixing bolts and screws are supplied on most items including spindle bars for knobs and handles where appropriate. |
| TITLE: The title to any Goods supplied shall not pass to the Purchaser until payment has been received by us in full. |
